A: The license code will be sent automatically within minutes after your purchase.If you have not received it after purchase or lost it, please click here to let us know.Tips: Please submit the order number or the billing email address.A: Generally, we'll reply to you within 24 hours.Q: How long will it take to get a support response? Please contact us at to get assistance.3, You misspelt and submitted an invalid Email address when you ordered the software.2, Your Email service provider rejects emails from unknown senders, so the license code cannot be sent to you.1, Because of your Email setting, the email with the license code went to Trash directly.Q: Why I didn't receive the license code for several hours after my purchase? But in most cases you'll get our response in a few hours or immediately. When you perform the conversion, a registration request window will pop up.Ī: Download the software you want from our website and install it.Q: How can I get the free trial version of the software? Sometimes, our response email cannot be sent to some users due to different reasons, please use a different and working email to contact us if this happens. A: During the order process, you can Add BackUp CD.Q: If I want a CD-ROM of the software, what should I do? Please ignore it and directly click the Later button, and then you get the trial version. You need to pay an extra fee for each CD-ROM.
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